FAQ

GENERAL

Where are you based?
I am based in the Santa Cruz, CA area. I regularly travel through the entire Bay Area from Napa to Big Sur, all of California, the country, and the world. I love Hawaiian and destination weddings, and am a nomad at heart.

What is your travel fee?
Travel is always included in your quoted rate. Just let me know when and where and I’ll send an all inclusive quote. Also check the “Rates” page for destination weddings.

Are you the right photographer for me?
It’s quite possible. I’m a very laid back, easygoing, and down to earth person, I enjoy working with all types of people and especially those with similar sentiments. No matter what the subject is, my focus is always on capturing natural beauty and raw emotion, the true you.

WEDDINGS: When I photograph a wedding I like to blend in and allow my clients to focus on each other, friends and family, and their big day. Allowing me to create images as the day unfolds lets you fully enjoy the experience. I capture the main events, the longing looks, the portraits, the fleeting moments, the details, the laughter, the atmosphere, and everything in between. Having me as your photographer gives you one less thing to worry about. I work independently, unless a second photographer is requested. I provide what is promised, and often more than that.

When can I book my wedding?
It’s a really good idea to book the photographer as soon as you have your venue locked down. Weekends, and holiday weekends in particular, are always first to fill up and usually quite far in advance. I can only take bookings up to 1.5 years before your date. It is never too late to book, and I do take last minute weddings as well. Weddings are first come first serve, and dates are not reserved or held without a contract and retainer fee.

How do I book?
Contact me via email: info@hayleyannephotography.com, or phone: 831.332.5742 with your interest. Let me know what you’re looking for, and if you’d like to book a contract and 50% non-refundable retainer fee is required to hold your date. Portrait sessions are paid in full upon reserving your date.

How do I pay?
Payment can be made in cash, check, or through Paypal. Paypal carries a 3% service fee. Wedding retainer fees are 50% of total, and are non-refundable. Portrait sessions are paid in full upon reserving your date and are non-refundable.

How many hours should I book?
This depends entirely on your timeline for the day and I’m more than happy to go over this with you to figure out what works best. The number of hours booked runs consecutively from start to finish (example: 1-9pm).

Can I reschedule?
Portraits: You can reschedule for any available day with at least 24 hour notice. Last minute cancellations and no shows are charged full session price.
Weddings: Subject to availability, the sooner the notice the better!

Do you do nudes?
I do female nudes, but not male (sorry guys). These are sent directly to you, and I never share or post these anywhere, ever.

SESSION INFO

What should I wear?
Most importantly, wear something that you feel good in and fits you well. Other things like – not wearing colours that blend into the background, not wearing neons or strange colour combinations, and avoiding large logos is a good idea and allows your images to reach their fullest potential.

Can I bring accessories or props?
Of course! Anything you want to incorporate into your photo session please bring along. Pets, sentimental items, sunglasses, bags, picnic basket, blanket… basically anything to play around with can give a more dynamic range to your story.

What time of day is best for our photo session?
Typically avoiding high noon in direct sun is preferable, everyone will be squinting and there’s harsh shadows on the face. Late afternoon and early morning make for gorgeous light. Clouds and even rain are fine and actually produce some really cool looks.

Can I add more time?
Yes! You can always extend your session length schedule permitting.

Can you help with posing?
Yes! I always give direction.

PHOTO INFO

What about copyright?
Copyright remains with Hayley Anne Photography for advertising and promotional purposes (appearing on website), clients receive a non-exclusive unlimited license to use their images for non-commercial purposes including – copying, burning discs, posting online, emailing, sharing with friends and family, printing, etc. If posting online on a platform such as Facebook or Pinterest – Hayley Anne Photography must be listed/linked in the comments/photo title area. You can also pin images from my blog.

When/how do I receive my photos?
Your edited images will be delivered to you in 30 days or less via direct download. You will also receive a personal online gallery for viewing/ordering professional prints if desired, and a sneak peek image posted to Facebook.

How many images will I receive?
It depends on your session length. I never cap the number of delivered images. Engagement sessions receive around 75 images. Weddings are usually between 500 – 700 depending on length and activities.

Can I get the RAW or unedited image files?
I only deliver edited high resolution jpeg images, a complete product.

Can you photoshop my hair colour, make me tan, alter my body etc.?
I do not provide these kinds of images, I photograph to document a day as it happened naturally.

How can I order prints?
You (and anyone with your gallery link) can order prints directly through the gallery. Payment is made with credit card during order, and your order is shipped directly to you. Easy peasy. You can also print directly from your high resolution files on your own.

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